October
21, 2003
Missing
Reports and Audits on Abuse and Neglect
Some
British Columbians are fond of making comparisons between
BC and Alberta. Witness the recent joint cabinet meeting that
played on common interests. Minister of Children and Family
Development, Gordon Hogg, participated in that meeting; we
can hope he compared notes with his Alberta counterpart, Iris
Evans, since Alberta has also changed its approach to
child welfare services.
The annual
report for Alberta's Children's Services for 2002-03 shows
that reports of child abuse or neglect increased from 53,468
in 2001-02 to 55,255 in 2002-03. BC's Ministry has ceased
publishing those statistics as part of its annual report but
Minister of Children and Family Development, Gordon Hogg,
recently suggested on a talk radio show that his layoffs of
social workers are justified because the Ministry is receiving
15% fewer complaints to investigate, 85 per day rather than
100. For sake of comparison, Alberta's report of 55,255 complaints
is equivalent to 151 complaints per day, 365 days per year.
It is curious that Alberta would have far more complaints
even though BC has a 15% larger population of children under
age 15.
Alberta's
annual report also reports that the number of completed investigations
into child abuse or neglect decreased from 37,051 in 2001-02
to 35,642 in 2002-03 while the substantiated investigations
decreased from 16,522 to 16,350. The slight decrease is attributed
to the implementation of Alberta's new response model. In
BC the number of investigations has decreased by 20% according
to unpublished
data obtained from the Ministry but Hogg appears unable
to clearly say why that has happened. The fear is that fewer
investigations are the consequence of spending cuts within
his Ministry, although Hogg contends that it is the opposite
way around even though the spending cuts were first announced
on "Black Thursday" in January 2002.
Alberta
has adopted an approach it calls the "Alberta
Response Model" that is described in its ministry's
annual report as "a new way for the ministry to work
to ensure positive outcomes for the children, youth and families
of Alberta." A background document lists specific outcome
measurements including "recurrence of child maltreatment
(rate and incidence), serious injuries/deaths (rate and incidence),
grade level/graduation, positive child behaviours, permanent
placements, temporary placements with family known to the
child, 'moves in care', and time to achieve permanent placement."
The "Business Plan", similar to what is called a
"service plan" in BC, for Alberta's Children's Services
for 2003-06 includes many of the outcome measurements listed
in their response model. Compare that to Hogg's "service
plan" where you will see measures that have a lot
to do with cuts to spending and little or nothing to do with
outcomes for children.
Although
it is not part of the Hogg's "service plan", since
1997 BC's Ministry of Children and Family Development has
published a report that does a better job than Alberta in
measuring outcomes. First titled "Measuring
Our Success", the third edition published in May
2002 was titled "Measuring
Success - A Report on Child and Family Outcomes in BC"
it included 130 indicators or measurements including child
death and hospitalization rates for various causes. The Ministry's
"service plan" looks at the "rate of children
in care (per 1,000 children under 19 years of age)" as
a key indicator, but "Measuring Success" looks at
"rate of domestic child abuse/neglect per 1,000 ages
0-18 population". It is possible for the rate of children
in care to decrease as the result of cuts in the Ministry
even though the rate of domestic child abuse or neglect is
increasing. Of course, with fewer social workers and fewer
investigations, Hogg's Ministry might not know the rate of
abuse.
The Ministry
has yet to release the 130 measures of performance for the
years since 1999. Whatever the objective indicators show for
the performance of the Ministry since New Era cuts began,
they should be released as soon as possible and no later than
May 2005.
Measures
of child welfare outcomes are not the only data being withheld
from the public. Until 2003 the Ministry conducted practice
review audits of child protection offices in a 4 year cycle
and posted the reports to the Ministry's website (see http://www.mcf.gov.bc.ca/audit/child_protection.htm).
No practice review audits have been posted since December
2002. It appears that the Ministry is shifting from auditing
actual practice to emphasizing accreditation as illustrated
by documents at http://www.mcf.gov.bc.ca/accreditation/index.htm.
Accreditation can be useful but it is no substitute for measuring
outcomes whether by indicators as found in "Measuring
Success" or for audits of social work practice. There
is more to child welfare than the financial bottom line but
you couldn't tell it from the direction the Ministry has shifted
in the New Era.
|